Terms and Conditions

Effective Date: February 1, 2025 · Last Updated: April 4, 2025

1. Introduction

Welcome to Pulsewise, a Software-as-a-Service (SaaS) platform designed to enhance employee engagement. By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use our Service.

2. Description of the Service

Pulsewise provides an employee engagement platform that integrates with various collaboration tools, including Slack, Microsoft Teams, Google Chat, and others. Our Service is intended to streamline communication and foster a productive work environment.

3. Acceptance of Terms

By using the Service, you confirm that you have read, understood, and agree to these Terms. Continued use of the Service constitutes acceptance of any modifications to these Terms, which will be updated and displayed on our website with a "Last Updated" date.

4. Payment and Subscription

Current Service Offering: At present, Pulsewise is offered without a subscription plan.

  • Future Subscription Plans: We plan to introduce three subscription plans, which will automatically renew on a monthly or yearly basis.
  • Payment Processing: Payments for any subscription plan will be processed through our payment partner, Razorpay.
  • Security Note: We will not store any sensitive card information on our servers.

5. Account Termination and Modifications

Termination: You may terminate your account at any time by contacting our customer service.

Modifications: We reserve the right to modify, suspend, or terminate your account if necessary, in accordance with our policies.

6. Data Privacy and Security

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data. The Privacy Policy is incorporated herein by reference.

7. Intellectual Property

All intellectual property rights, including the Pulsewise logo and tagline, are owned exclusively by Pulsewise. No part of our logo, tagline, or other proprietary materials may be used, reproduced, or distributed by any party without our prior written consent.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts in India.

9. Limitation of Liability

The Service is provided on an "as is" basis. To the maximum extent permitted by applicable law, Pulsewise shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Service.

10. Entire Agreement

These Terms constitute the entire agreement between you and Pulsewise regarding your use of the Service and supersede any prior agreements or understandings, whether written or oral.

11. Contact Information

If you have any questions or concerns about these Terms, please contact our customer service at [email protected].

By using Pulsewise, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.