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Employee net promoter score (eNPS) explained, showing a score dial at 42 with promoters, passives, and detractors
People Analytics

What Is Employee Net Promoter Score (eNPS) and How Do You Improve It?

You run the survey, the dashboard returns a number, and then you sit there wondering what it actually means.

· 11 min
Employee engagement metrics dashboard showing eNPS, participation rate, engagement score, and engagement drivers
People Analytics

Employee Engagement Metrics: What to Track and Why

Most People teams track something about engagement, yet still get blindsided when strong performers resign. The problem is rarely a lack of data. It is a lack of the right data.

· 11 min